INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of electric scooters do you manufacture?

We manufacture a range of electric scooters including commuter scooters, off-road scooters, performance models, and scooters for shared mobility. Each type is designed for different purposes, from daily commuting to recreational use.

What is the maximum speed of your electric scooters?

The speed of our electric scooters ranges from 15 mph (24 km/h) for standard models to up to 40 mph (64 km/h) for high-performance scooters, depending on the model and its intended use.

How far can your electric scooters travel on a single charge?

Our scooters offer varying ranges depending on the model, from 15 miles (24 km) for compact models to 60 miles (96 km) for long-range models. Factors like rider weight and terrain can influence range.

What is the average lifespan of your electric scooter batteries?

The lifespan of the battery in our electric scooters is typically between 2 to 4 years, depending on usage and maintenance. We use high-quality lithium-ion batteries designed to ensure long-lasting performance.

What are the weight limits for your electric scooters?

Our scooters have varying weight capacities, generally ranging from 220 lbs (100 kg) to 330 lbs (150 kg). We recommend checking the specific model’s specifications for exact weight limits.

How long does it take to fully charge your electric scooters?

Most of our electric scooters take between 3 to 8 hours to fully charge, depending on the battery size and charger type. We also offer fast-charging options for select models.

What warranty do you offer on your electric scooters?

We offer a 1-2 year warranty on most of our electric scooters, covering manufacturing defects and performance issues. Batteries typically come with a 6-month to 1-year warranty, depending on the model.

Are spare parts for your electric scooters readily available?

Yes, we maintain a comprehensive inventory of spare parts for all our models. Parts such as tires, brakes, motors, and batteries are available for purchase through our authorized dealers or directly from us.

Are your electric scooters compliant with safety regulations?

Yes, all our electric scooters meet or exceed the safety standards set by regulatory authorities in the countries we sell them. This includes adherence to standards such as CE, UL, and ISO certifications.

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